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Neopak policy

Website Terms

The terms that apply when using the Neopak website and purchasing retail products.

Last updated: 30 July 2026

Using the website

You must use the website lawfully and must not interfere with its security, availability, content or operation.

Product information

We aim to provide accurate product descriptions, images, carton quantities, pricing and availability. Minor variations may occur, and packaging specifications can change.

Please confirm suitability, compatibility and compliance requirements before purchasing products for a particular use.

Orders

An order is subject to acceptance, product availability, payment confirmation and delivery requirements. We may contact you if information is incomplete or an item cannot be supplied.

Pricing

Prices are shown in New Zealand dollars unless stated otherwise. Taxes, delivery charges and other applicable amounts are displayed during the purchasing process.

Liability

Nothing in these terms excludes rights that cannot legally be excluded. To the extent permitted, Neopak is not responsible for indirect or consequential loss arising from website use or product use outside the stated purpose.